Atrium — Hotel operations, connected.

Simple reporting. Useful hotel data.

Employees report issues in seconds. Atrium turns every report into data management can act on.

Book a 15-min demo See how it works
Atrium app on a phone with floating task cards: an urgent broken sun lounger at the pool, 3 tasks resolved today, and 5 pending team tasks

The problem

Small problems add up.

A broken light, a room request, a maintenance issue. Small, until nobody owns it.

Issues get lost

Messages, calls and notes vanish between shifts.

No owner

Everyone sees it. Nobody owns it.

No visibility

Managers find out when the guest does.

No memory

Once fixed, the lesson is lost.

Every issue gets an owner.

Report. Assign. Resolve. Improve.
Book a 15-min demo

How it works

From problem to resolution in seconds.

9:41
New issue
photo
Category
Maintenance Housekeeping F&B
Pool deck
Sun lounger broken near the bar. Frame is cracked.
UrgentMediumLow
Submit report
Assign
Urgent Broken sun lounger Pool deck2 min ago
Department
Maintenance
Assign to
JPJavier Pons2 open tasks
MRMarta Ruiz4 open tasks
LOLuis OrtegaOff shift
Assign to Javier
Task
Resolved Broken sun lounger Pool deckJavier Pons
Activity
Reported by Ana · Front Office10:02
Assigned to Javier10:04
In progress10:11
Resolved10:38
after photo
Resolved in 36 min
This weekAll depts
Open issues
14
Avg. resolution
32 min
Issues by department
Maintenance23
Housekeeping15
F&B9
Front Office5
RecurringRoom 417 has reported the same AC issue 4 times.

Operational data

Every report becomes data.

Atrium keeps a record of every issue and fix, so managers see what keeps going wrong, and where.

  1. {{ s.title }} {{ s.desc }}
  1. {{ s.title }}{{ s.desc }}

What Atrium surfaces

Hotel room Detected automatically
Room 312 · Air conditioning · MaintenanceAC issue reported 4 times in 30 days
Sep 3Sep 12Sep 21Today
Recurring issue flaggedManagers notified. Treated as one recurring problem.
Pool bar · F&BStaffing requests +35% on Saturdays
Elevator B · MaintenanceSame issue recurring every 2 weeks
Housekeeping · DelaysDelays concentrated between 11:00–13:00

Frontline reports. Management intelligence.

Easy adoption

Your hotel can start using Atrium without touching its PMS.

Quick to set up. Runs alongside your current systems.

See Atrium in your hotel
Hotel atrium courtyard with pool
Your PMSOperates normallyUnchanged

Without Atrium and with Atrium

WITHOUT ATRIUM

  • WhatsApp groups
  • Phone calls
  • Paper notes
  • Verbal requests
  • Excel sheets
  • Lost information
  • No ownership
  • No follow-up
  • No data

WITH ATRIUM

  • One reporting channel
  • Clear responsibilities
  • Real-time status
  • Full traceability
  • Cross-department coordination
  • Management visibility
  • Operational history
  • Quality control

Less chasing.
More fixing.

TRY ATRIUM

Don't take our word for it. Try it in your hotel.

The easiest way to understand Atrium is to use it.

  1. 1 15-minute conversation Tell us how your hotel currently works.
  2. 2 We configure Atrium Set up for your departments and team.
  3. 3 Your team tries it Use it for real. Then decide.
  • No PMS integration required.
  • No IT project required.
  • No commitment required.
Test Atrium in your hotel Free. No commitment. Built around your property.

FAQ

Questions hotels ask us.

Ask us on a 15-min call

{{ q.a }}